Where is my order?
Prima Makeup generally takes 2-3 business days to process orders in our Distribution Center, but there are rare occasions during periods of heavy order volume when processing can take a little longer.
Who can be a Wholesaler and Distributor of Prima Makeup products?
If you own a salon/ hairdressers/ beauticians/ spa/ retail store or have an established beauty ecommerce site then you can apply to become a wholesaler or distributor of Prima Makeup products.
Find out more here.
My product status is on Back Order, what does this mean?
Back-ordered products have been so popular that they have currently sold out. We will inform you before you purchase if this is the case and give you an approximate time for when these products will be back in stock.
You can still place an order and you will be placed on a waiting list. Your product will be delivered as soon as we get additional stock.
Are your products Gluten Free?
Our pressed glitters are gluten free, vegan friendly, non-toxic, paraben free and formaldehyde free. If you have a specific allergy and want to know a full list of ingredients then please message us and we will get back to you.
Do you test your products on animals?
We do not test any of our products on animals and we ensure that all of our ingredients used are also not tested on animals. We are proud to be a cruelty-free brand.
Are your pressed glitters safe to use on my eyes and lips?
All of our glitters are made with premium quality cosmetic grade glitter, which is safe to use on your skin and lips. So go ahead, apply lavishly and sparkle away!
While cosmetic glitter is used vastly in the cosmetic industry, it is not FDA approved.
I have sensitive skin, can I still use your pressed glitters?
Here at Prima all of our products are non-toxic and we use as many natural ingredients as we can.
We recognise that everyone is different, so we do always advise 48 hours before use to do a patch test to see if your skin has any irritation. If you do feel irritation, then rinse immediately. If any product does go in the eye, rinse the eye for effective removal and always remove product thoroughly after use.
For each shade of pressed glitter our ingredients do differ slightly. However the base ingredients are listed below:
0.008 Cosmetic Grade Glitter, Aloe barbadensis (Aloe Vera) Leaf Juice (Organic),Glycerin, Benzyl Alcohol, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Panthenol, (Pro-vitamin B5), Disodium, EDTA, Potassium Sorbate, Benzoic Acid, Aqua, Tocopherol, SodiumHydroxide, Phenoxyethanol.